Skip to main content

Air China Office in Astana, Kazakhstan

Astana, Kazakhstan

[email protected]

7 702 702 01 48

Monday to Sunday : 24 Hours

The Air China office in Astana is the go-to place for passengers traveling with Air China via Astana, Kazakhstan. This office assists with flight bookings, baggage services, special assistance, check-in, and more. It provides a wide array of services to ensure a seamless travel experience for Air China passengers.

In this article, we will explore the services offered by the Air China office in Astana and how you can reach out to them. We will also provide details on how to find the office and how AirlineOfficeMap can assist you in connecting with Air China’s Astana customer service team.

Air China Astana Office – Contact Information

For any assistance you may need during your travels, feel free to reach out to the Air China office in Astana. Here are the contact details you need:

Air China Office in Astana AddressAstana, Kazakhstan
Air China Astana Contact Number/Phone Number7 702 702 01 48
Email Address[email protected]
Working HoursMonday to Sunday : 24 Hours
Baggage Service Phone Number+1-800-882-8122
Air China Official Website

You can also visit the Air China Head Office for more information.

How does Air China Astana Office work?

The Air China office in Astana is dedicated to providing excellent customer service to passengers in the region. Our services include:

  • Assisting with flight bookings
  • Managing check-ins
  • Providing baggage assistance
  • Handling special requests

By having an office in Astana, we can better understand the needs of our passengers and ensure that they have a pleasant journey with Air China.

How to get to the Air China Astana Office?

The Air China office in Astana is located at the following address:

Astana, Kazakhstan

You can copy & paste the given address into your GPS and get the directions to the Air China Astana Office and travel independently. You can also take a taxi from any part of the city to reach the office.

How to speak to a live person at Air China Astana Office?

If you are flying with Air China to or from Astana, you can easily contact its office in Astana for any queries. The office is accessible easily via phone, email, or live chat:

Via Phone

You can contact Air China Astana Office via their dedicated phone number i.e. 7 702 702 01 48. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Air China by contacting the city office via call.

Via Email

For inquiries that might require detailed responses or if you need to send documents, the Air China Astana Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.

Operational Hours

The Air China Astana Office operates from Monday to Sunday : 24 Hours. You must be aware of these working hours before planning a visit or calling Air China in Astana, Kazakhstan. During these hours you will get reliable assistance from the well-trained staff of Astana Airlines.

Services Offered by Air China Astana Office

Here are the other additional services that you can avail of at the Air China office in Astana:

Seat selectionThe Astana office offers assistance with seat selection. A fee may apply.
Flight Booking & CancellationWith the help of the Air China office in Astana, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Air China from Astana, this office may be your savior.
Special mealsThe Air China Astana Office offers meal assistance for passengers with specific dietary requirements.
Lounge accessAt the Astana office, Air China Miles members can issue a complimentary pass for lounge access.
Special AssistanceThe Air China Astana office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Flight upgradesPassengers flying with Air China from Kazakhstan can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Astana office can offer the real-time status of a flight or any potential delays.
Group bookingsPassengers traveling in a group can request the price quote. Air China Astana office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary.

The Air China office in Astana provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an online information directory that can help connect you with the Air China office in Astana or their customer service team. Here, we provide the various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.

If you’re flying with Air China to or from any other city, visit our list of city offices of Air China worldwide and get your queries resolved with the airline from a particular region.

Frequently Asked Questions

Where is Air China’s office located in Kazakhstan?

The Air China office in Kazakhstan is located at the Astana, Kazakhstan.

How can I contact Air China by phone?

You can contact Air China at 7 702 702 01 48 phone number. This is the official customer service number of Air China.

What are the working hours of the Air China Astana Office?

The Air China Astana office is open Monday to Sunday : 24 Hours.

What services does the Air China office in Astana provide?

The Air China office in Astana provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

Voice Your Complaint!

Your Email address will not be published.