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Air New Zealand Office in Auckland, New Zealand

185 Fanshawe Street, Auckland CBD, Auckland 1010, New Zealand

[email protected]

https://www.airnewzealand.com/

64 9 357 3000

Monday to Friday 9:00am - 5:00pm

The Air New Zealand office in Auckland acts as the primary contact point for passengers flying with Air New Zealand through Auckland, New Zealand. This office assists with flight reservations, baggage issues, special requests, check-ins, and more, ensuring a seamless travel experience for all Air New Zealand travelers.

In this article, we’ll highlight the services offered by the Air New Zealand office in Auckland and how you can get in touch with them. We will also provide directions to the office and explain how AirlineOfficeMap can help you connect with Air New Zealand’s Auckland customer service team.

Air New Zealand Auckland Office – Contact Information

If you need assistance during your journey, the Air New Zealand office in Auckland is here to help. Below are the contact details:

Air New Zealand Office in Auckland Address185 Fanshawe Street, Auckland CBD, Auckland 1010, New Zealand
Air New Zealand Auckland Contact Number/Phone Number64 9 357 3000
Email Address[email protected]
Working HoursMonday to Friday 9:00am – 5:00pm
Baggage Service Phone Number0800 224 872
Air New Zealand Official Websitehttps://www.airnewzealand.co.nz/


You can also visit the Air New Zealand Head Office for further information.

How does the Air New Zealand Auckland Office Operate?

The Air New Zealand office in Auckland is dedicated to providing excellent customer service to passengers in the area. Our services include:

  • Flight reservations assistance
  • Check-in management
  • Baggage support
  • Handling special requests

Having an office in Auckland allows us to better understand and meet the needs of our passengers, ensuring they have a pleasant experience with Air New Zealand.

How to Locate the Air New Zealand Auckland Office?

The Air New Zealand office in Auckland is located at:

185 Fanshawe Street, Auckland CBD, Auckland 1010, New Zealand

To get directions to the Air New Zealand Auckland office, you can enter the address into your GPS. Alternatively, you can take a taxi from any location within the city to reach the office.

How to contact a live person at the Air New Zealand Auckland Office?

If you have any issues while flying to or from Auckland with Air New Zealand, you can reach the office via phone, email, or live chat:

Via Phone

The Air New Zealand Auckland Office’s phone number is 64 9 357 3000. For quick assistance with any travel-related queries, this number is available during business hours. You can also make or cancel reservations by calling this number.

Via Email

For detailed inquiries or to send documents, the Air New Zealand Auckland Office email is [email protected]. For non-urgent correspondence that requires thorough responses, this is perfect. Complaints and suggestions can also be sent via email.

Operational Hours

The Air New Zealand Auckland Office operates during Monday to Friday 9:00am – 5:00pm. Before planning a visit or phone call, make sure to verify these hours. The knowledgeable staff will provide reliable assistance during these times.

Services Provided by Air New Zealand Auckland Office

Here are additional services available at the Air New Zealand office in Auckland:

ServiceDescription
Seat selectionThe Auckland office assists with selecting seats, with applicable fees.
Flight Booking & CancellationEasily book or cancel flights at the Air New Zealand office in Auckland, ideal for last-minute changes.
Special mealsThe Auckland office helps arrange special meals for passengers with specific dietary requirements.
Lounge accessAir New Zealand Miles members can obtain complimentary lounge passes at the Auckland office.
Special AssistanceThe Auckland office offers wheelchair assistance, which must be reserved 24 hours before departure.
Flight upgradesPassengers from New Zealand can request flight upgrades using miles or cash at the Auckland office.
Flight statusThe staff at the Auckland office can give real-time updates on flight status.
Group bookingsFor group travel, the Auckland office offers price quotes and discounts for groups of 10 or more on the same itinerary.

The Air New Zealand office in Auckland provides a variety of services to assist passengers with their travel needs, including flight reservations, check-ins, baggage services, and special assistance for passengers with disabilities or special needs.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an internet platform designed to link you with either the Air New Zealand office in Auckland or their customer service department. We furnish you with essential contact information and guidance to locate various Air New Zealand offices globally, offering phone numbers, email addresses, and more. This resource proves beneficial for tasks such as flight booking, baggage inquiries, or reporting misplaced luggage.

If you’re traveling with Air New Zealand to or from a different city, explore our extensive list of Air New Zealand offices worldwide for region-specific assistance.

Frequently Asked Questions

Where is Air New Zealand’s office located in New Zealand?

The Air New Zealand office in New Zealand is located at the 185 Fanshawe Street, Auckland CBD, Auckland 1010, New Zealand.

How can I contact Air New Zealand by phone?

You can contact Air New Zealand at 64 9 357 3000 phone number. This is the official customer service number of Air New Zealand.

What are the working hours of the Air New Zealand Auckland Office?

The Air New Zealand Auckland office is open Monday to Friday 9:00am – 5:00pm.

What services does the Air New Zealand office in Auckland provide?

The Air New Zealand office in Auckland provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

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