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Alitalia Airlines Office in Colombo, Sri Lanka

Monday to Sunday (24 Hours)

The Alitalia Airlines office in Colombo serves as the main point of contact for travelers flying with Alitalia Airlines through Colombo, Sri Lanka. This office assists with flight bookings, baggage handling, special requests, check-ins, and more. It ensures a smooth and convenient travel experience for Alitalia Airlines passengers.

In this article, we’ll detail the services the Alitalia Airlines office offers in Colombo and how you can reach them. Additionally, we will provide directions to the office and explain how AirlineOfficeMap can help you connect with Alitalia Airlines’s Colombo customer service team.

Alitalia Airlines Colombo Office – Contact Information

If you require assistance during your travels, the Alitalia Airlines office in Colombo is here to help. Below are the contact details:

Alitalia Airlines Office in Colombo AddressColombo, Sri Lanka
Alitalia Airlines Colombo Contact Number/Phone Number011 4365 8023
Email Address[email protected]
Working HoursMonday to Sunday (24 Hours)
Alitalia Airlines Official Websitehttps://www.alitalia.com/en_us


You can also visit the Alitalia Airlines Head Office for further information.

How does the Alitalia Airlines Colombo Office Operate?

The Alitalia Airlines office in Colombo is committed to delivering excellent customer service to passengers in the region. Our services include:

  • Flight reservations assistance
  • Check-in management
  • Baggage support
  • Handling special requests

By having an office in Colombo, we can better understand and meet the needs of our passengers, ensuring they have a pleasant experience with Alitalia Airlines.

How to Locate the Alitalia Airlines Colombo Office?

The Alitalia Airlines office in Colombo is located at:

Colombo, Sri Lanka

For directions to the Alitalia Airlines Colombo office, you can enter the address into your GPS. Alternatively, you can take a taxi from any location within the city to reach the office.

How to contact a live person at the Alitalia Airlines Colombo Office?

You can reach Alitalia Airlines’s office with any issues if you are flying to or from Colombo with them. You can reach the office via phone, email, or live chat at this number:

Via Phone

The Alitalia Airlines Colombo Office’s phone number is 011 4365 8023. For prompt assistance with any queries or concerns regarding travel, this number is open during business hours. By phoning this number, you can also make reservations or cancel your flight.

Via Email

For detailed inquiries or to send documents, the Alitalia Airlines Colombo Office email is [email protected]. For non-urgent correspondence that requires thorough responses, this is perfect. Complaints and suggestions can also be sent via email.

Operational Hours

The Alitalia Airlines Colombo Office are Monday to Sunday (24 Hours). Before scheduling a visit or phone conversation, make sure to verify these hours. The knowledgeable personnel will provide you with dependable help at these times.

Services Provided by Alitalia Airlines Colombo Office

Here are additional services available at the Alitalia Airlines office in Colombo:

ServiceDescription
Seat selectionThe Colombo office helps with seat selection. Fees may apply.
Flight Booking & CancellationYou can easily book or cancel your flight through the Alitalia Airlines office in Colombo. This office is especially helpful for last-minute bookings and cancellations.
Special mealsThe Colombo Office provides meal assistance for passengers with specific dietary needs.
Lounge accessAlitalia Airlines Miles members can get complimentary lounge passes at the Colombo office.
Special AssistanceThe Colombo office offers wheelchair assistance, which must be reserved 24 hours before departure.
Flight upgradesPassengers flying from Sri Lanka can request flight upgrades using miles or cash.
Flight statusThe staff at the Colombo office can provide real-time flight status updates.
Group bookingsPassengers traveling in groups can get price quotes. The Colombo office offers discounted fares for groups of 10 or more on the same itinerary.

The Alitalia Airlines office in Colombo provides a wide range of services to help passengers with their travel needs, including flight reservations, check-ins, baggage services, and special assistance for passengers with disabilities or special needs.

Colombo Airport Details

Airport NameBandaranaike International Airport
Airport CodeCMB
Alitalia Airlines CMB TerminalTerminal 1

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an online directory that connects you with the Alitalia Airlines office in Colombo or their customer service team. We provide contact details and directions for various airline offices, including phone numbers, email addresses, and more. This can be useful for booking flights, adding baggage, or reporting lost luggage.

If you’re traveling with Alitalia Airlines to or from another city, visit our list of city offices of Alitalia Airlines worldwide and get your queries resolved with the airline from a particular region.

Frequently Asked Questions

Where is Alitalia Airlines’s office located in Sri Lanka?

The Alitalia Airlines office in Sri Lanka is located at the Colombo, Sri Lanka.

From where does Alitalia Airlines fly from Bandaranaike International Airport?

Alitalia Airlines operates all its regular flights from Terminal 1 at Bandaranaike International Airport (CMB).

How can I contact Alitalia Airlines by phone?

You can contact Alitalia Airlines at 011 4365 8023 phone number. This is the official customer service number of Alitalia Airlines.

What are the working hours of the Alitalia Airlines Colombo Office?

The Alitalia Airlines Colombo office is open Monday to Sunday (24 Hours).

What services does the Alitalia Airlines office in Colombo provide?

The Alitalia Airlines office in Colombo provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

Where does Alitalia Airlines fly?

Alitalia Airlines flies to over 77 destinations including both international and domestic locations.

Can I chat with Alitalia Airlines for queries?

Yes, you can chat with Alitalia Airlines for queries through their customer support on their website or by contacting their office directly via phone or email.

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