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Garuda Indonesia Colombo Office in Sri Lanka

Monday to Friday 9:00 am to 6:00 pm

The Garuda Indonesia office in Colombo is a one-stop for passengers flying with Garuda Indonesia via Colombo, Sri Lanka. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Garuda Indonesia passengers.

In this article, we will discuss the services offered by the Garuda Indonesia office in Colombo, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with Garuda Indonesia’s Colombo customer service team.

Garuda Indonesia Colombo Office – Contact Information

For passengers who need assistance with their flight, the Garuda Indonesia office in Colombo is the rightful resource that helps passengers with all their travel-related needs. Here are all the details you must know-

Garuda Indonesia Office in Colombo AddressKatunayake, Sri Lanka
Garuda Indonesia Colombo Contact Number/Phone Number94112264444
Email Address[email protected]
Working HoursMonday to Friday 9:00 am to 6:00 pm
Baggage Service Phone Number08041-807-807
Garuda Indonesia Official Website

For more information, you can also visit Garuda Indonesia Head Office 

How does Garuda Indonesia Colombo Office work?

Garuda Indonesia has an office in Colombo to provide convenient and accessible customer service to its passengers in the region. The Colombo office offers a range of services to passengers, including:

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in Colombo also helps Garuda Indonesia better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.

How to get to the Garuda Indonesia Colombo Office?

The Garuda Indonesia office in Colombo is located at the following address:

Katunayake, Sri Lanka

You can copy & paste the given address into your GPS and get the directions to the Garuda Indonesia Colombo Office and travel independently. You can also take a taxi from any part of the city to reach the office.

How to speak to a live person at Garuda Indonesia Colombo Office?

If you are flying with Garuda Indonesia to or from Colombo, you can easily contact its office in Colombo for any queries. The office is accessible easily via phone, email, or live chat:

Via Phone

You can contact Garuda Indonesia Colombo Office via their dedicated phone number i.e. 94112264444. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Garuda Indonesia by contacting the city office via call.

Via Email

For inquiries that might require detailed responses or if you need to send documents, the Garuda Indonesia Colombo Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.

Operational Hours

The Garuda Indonesia Colombo Office operates from Monday to Friday 9:00 am to 6:00 pm. You must be aware of these working hours before planning a visit or calling Garuda Indonesia in Colombo, Sri Lanka. During these hours you will get reliable assistance from the well-trained staff of Colombo Airlines.

Services Offered by Garuda Indonesia Colombo Office

Here are the other additional services that you can avail of at the Garuda Indonesia office in Colombo:

Seat selectionThe Colombo office offers assistance with seat selection. A fee may apply.
Flight Booking & CancellationWith the help of the Garuda Indonesia office in Colombo, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Garuda Indonesia from Colombo, this office may be your savior.
Special mealsThe Garuda Indonesia Colombo Office offers meal assistance for passengers with specific dietary requirements.
Lounge accessAt the Colombo office, Garuda Indonesia Miles members can issue a complimentary pass for lounge access.
Special AssistanceThe Garuda Indonesia Colombo office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Flight upgradesPassengers flying with Garuda Indonesia from Sri Lanka can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Colombo office can offer the real-time status of a flight or any potential delays.
Group bookingsPassengers traveling in a group can request the price quote. Garuda Indonesia Colombo office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary.

The Garuda Indonesia office in Colombo provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an online information directory that can help connect you with the Garuda Indonesia office in Colombo or their customer service team. Here, we provide the various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.

If you’re flying with Garuda Indonesia to or from any other city, visit our list of city offices of Garuda Indonesia worldwide and get your queries resolved with the airline from a particular region.

Frequently Asked Questions

Where is Garuda Indonesia’s office located in Sri Lanka?

The Garuda Indonesia office in Sri Lanka is located at the Katunayake, Sri Lanka.

How can I contact Garuda Indonesia by phone?

You can contact Garuda Indonesia at 94112264444 phone number. This is the official customer service number of Garuda Indonesia.

What are the working hours of the Garuda Indonesia Colombo Office?

The Garuda Indonesia Colombo office is open Monday to Friday 9:00 am to 6:00 pm.

What services does the Garuda Indonesia office in Colombo provide?

The Garuda Indonesia office in Colombo provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

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