Jet Airways Office in Colombo, Srilanka
F 12, 1st Floor, Departure Terminal, Bandaranailke Internationa
+94 11 2260088
Monday to Friday - 09:00 AM – 05:30 PM, Saturday - Sunday (Closed)
The Jet Airways office in Colombo is a one-stop for passengers flying with Jet Airways via Colombo, Srilanka. The office assists with flight booking, baggage services, special assistance, and check-in. It offers various travel-related services to ensure a smooth travel experience for Jet Airways passengers.
This article will discuss the services the Jet Airways office offers in Colombo, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with Jet Airways’s Colombo customer service team.
Jet Airways Colombo Office – Contact Information
For passengers needing assistance with their flight, the Jet Airways office in Colombo is the right resource to help passengers with all their travel-related needs. Here are all the details you must know-
| Jet Airways Office in Colombo Address | F 12, 1st Floor, Departure Terminal, Bandaranailke Internationa |
| Jet Airways Colombo Contact Number/Phone Number | +94 11 2260088 |
| Email Address | [email protected] |
| Working Hours | Monday to Friday – 09:00 AM – 05:30 PM, Saturday – Sunday (Closed) |
| Baggage Service Phone Number | +91 9513177737 |
| Jet Airways Official Website | https://www.jetairways.com/ |
For more information, you can also visit Jet Airways Head Office
How does the Jet Airways Colombo Office work?
Jet Airways has an office in Colombo to provide convenient and accessible customer service to its regional passengers. The Colombo office offers a range of services to passengers, including:
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Colombo also helps Jet Airways better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.
How to get to the Jet Airways Colombo Office?
The Jet Airways office in Colombo is located at the following address:
| F 12, 1st Floor, Departure Terminal, Bandaranailke Internationa |
You can copy & paste the given address into your GPS and get the directions to the Jet Airways Colombo Office and travel independently. You can also take a taxi from any part of the city to reach the office.
How to speak to a live person at the Jet Airways Colombo Office?
If you are flying with Jet Airways to or from Colombo, you can easily contact its office in Colombo for any queries. The office is accessible easily via phone, email, or live chat:
Via Phone
You can contact the Jet Airways Colombo Office via their dedicated phone number i.e. +94 11 2260088. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Jet Airways by contacting the city office via call.
Via Email
For inquiries that might require detailed responses or if you need to send documents, the Jet Airways Colombo Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.
Operational Hours
The Jet Airways Colombo Office operates from Monday to Friday – 09:00 AM – 05:30 PM, Saturday – Sunday (Closed). You must be aware of these working hours before planning a visit or calling Jet Airways in Colombo, Srilanka. During these hours you will get reliable assistance from the well-trained staff of Colombo Airlines.
Services Offered by Jet Airways Colombo Office
Here are the other additional services that you can avail of at the Jet Airways office in Colombo:
| Service | Description |
|---|---|
| Seat selection | The Colombo office offers assistance with seat selection. A fee may apply. |
| Flight Booking & Cancellation | With the help of the Jet Airways office in Colombo, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Jet Airways from Colombo, this office may be your savior. |
| Special meals | The Jet Airways Colombo Office offers meal assistance for passengers with specific dietary requirements. |
| Lounge access | At the Colombo office, Jet Airways Miles members can issue a complimentary pass for lounge access. |
| Special Assistance | The Jet Airways Colombo office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure. |
| Flight upgrades | Passengers flying with Jet Airways from Srilanka can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
| Flight status | The staff at the Colombo office can offer the real-time status of a flight or any potential delays. |
| Group bookings | Passengers traveling in a group can request the price quote. Jet Airways Colombo office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary. |
The Jet Airways office in Colombo provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.
Colombo Airport Details
| Airport Name | Bandaranaike International Airport |
| Airport Code | CMB |
| Jet Airways CMB Terminal | Terminal 3 |
How AirlineOfficeMap Can Help?
AirlineOfficeMap is an online information directory that can help connect you with the Jet Airways office in Colombo or their customer service team. Here, we provide various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance booking a flight, adding baggage, or reporting missing luggage, among other things.
If you’re flying with Jet Airways to or from any other city, visit our list of Jet Airways city offices worldwide and resolve your queries with the airline from a particular region.
Frequently Asked Questions
The Jet Airways office in Srilanka is located at the F 12, 1st Floor, Departure Terminal, Bandaranailke Internationa.
Jet Airways operates all its regular flights from Terminal 3 at Bandaranaike International Airport (CMB).
You can contact Jet Airways at +94 11 2260088 phone number. This is Jet Airways’s official customer service number.
The Jet Airways Colombo office is open Monday to Friday – 09:00 AM – 05:30 PM, Saturday – Sunday (Closed).
Jet Airways flies to over 80 destinations including both international and domestic locations.
The Jet Airways office in Colombo provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.
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