Jetstar Mataram Office in Indonesia
Jl. Bypass BIL - Mandalika, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia
613 9645 5999
Monday to Friday, 8:30am – 5:00pm
The Jetstar office in Mataram assists passengers flying through Mataram, Indonesia. They help with flight bookings, baggage handling, special assistance, and check-in services. Their main goal is to ensure that passengers have a smooth journey.
In this article, we will discuss the services offered by the Jetstar office in Mataram and how to get in touch with them. We will also provide directions to the office and explain how AirlineOfficeMap can connect you with Jetstar’s Mataram customer service team.
Jetstar Mataram Office – Contact Information
If you need assistance with your flight, here’s how you can contact the Jetstar office in Mataram:
| Jetstar Office in Mataram Address | Jl. Bypass BIL – Mandalika, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia |
| Jetstar Mataram Contact Number/Phone Number | 613 9645 5999 |
| Email Address | [email protected] |
| Working Hours | Monday to Friday, 8:30am – 5:00pm |
| Baggage Service Phone Number | +96455999 |
| Jetstar Official Website | https://www.jetstar.com/ |
For further information, you can also visit the Jetstar Head Office.
How does Jetstar Mataram Office work?
The Jetstar office in Mataram provides convenient customer service to passengers in the area. They manage various services, including:
- Flight bookings
- Baggage handling
- Special requests
- Check-in assistance
This office helps Jetstar to better understand and meet passenger needs, improving their overall service.
How to get to the Jetstar Mataram Office?
The Jetstar office in Mataram is located at:
| Jl. Bypass BIL – Mandalika, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia |
You can use this address for directions or take a taxi from anywhere in the city.
How to speak to a live person at Jetstar Mataram Office?
If you’re traveling with Jetstar to or from Mataram, you can easily contact their office for assistance. You can reach them via phone, email, or live chat:
Via Phone
Call 613 9645 5999 during working hours for immediate assistance or to book or cancel your flight.
Via Email
Send your inquiries or documents to [email protected].
Operational Hours
The Jetstar Mataram Office operates from Monday to Friday, 8:30am – 5:00pm, providing reliable assistance during these times.
Services Offered by Jetstar Mataram Office
Here are additional services available at the Jetstar office in Mataram:
| Service | Description |
|---|---|
| Seat selection | Passengers can receive help with seat selection at the Jetstar office in Mataram. A fee may apply. |
| Flight Booking & Cancellation | The Jetstar office in Mataram helps passengers with booking or canceling flights. This office is useful for last-minute bookings and cancellations from Mataram. |
| Special meals | The Jetstar Mataram Office arranges meals for passengers with specific dietary requirements. |
| Lounge access | At the Mataram office, Jetstar Miles members can receive a complimentary lounge access pass. |
| Special Assistance | The Jetstar Mataram office provides wheelchair assistance, which should be reserved 24 hours before departure. |
| Flight upgrades | Passengers departing from Indonesia can request flight upgrades using miles or cash at the Jetstar Mataram office. |
| Flight status | The staff at the Mataram office can offer real-time updates on flight status. |
| Group bookings | Passengers traveling in groups can request price quotes. The Jetstar Mataram office offers discounted fares for groups of 10 or more on the same itinerary. |
The Jetstar office in Mataram offers many services to help passengers with their travel needs, ensuring a smooth and comfortable journey.
How AirlineOfficeMap Can Help?
AirlineOfficeMap connects you with the Jetstar office in Mataram or their customer service team. You can find contact details and directions for various airline city offices worldwide, making it easy to get assistance with booking flights, adding baggage, or reporting missing luggage.
If you’re flying with Jetstar to or from another city, visit our list of Jetstar city offices worldwide to get your questions answered by the airline in your region.
Frequently Asked Questions
The Jetstar office in Indonesia is located at Jl. Bypass BIL – Mandalika, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar. 83573, Indonesia.
You can contact Jetstar at 613 9645 5999.
The Jetstar Mataram office is open from Monday to Friday, 8:30am – 5:00pm.
The Jetstar office in Mataram provides booking assistance, travel information, and customer support for reservations, inquiries, and passenger concerns.
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