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Malaysia Airlines Office in Medan, Indonesia

Jl. Bandara Kuala Namu, Ps. Enam Kuala Namu, Kec. Beringin, Kabupaten Deli Serdang, Sumatera Utara 20553, Indonesia

[email protected]

https://www.malaysiaairlines.com/

62 61 455 3590

Monday to Friday 8:30 am - 5:30 pm

The Malaysia Airlines office in Medan assists passengers flying through Medan, Indonesia. They help with flight bookings, baggage handling, special assistance, and check-in services. Their main goal is to ensure that passengers have a smooth journey.

In this article, we will discuss the services the Malaysia Airlines office offers in Medan and how to get in touch with them. We will also provide directions to the office and explain how AirlineOfficeMap can connect you with Malaysia Airlines’s Medan customer service team.

Malaysia Airlines Medan Office – Contact Information

If you need assistance with your flight, here’s how you can contact the Malaysia Airlines office in Medan:

Malaysia Airlines Office in Medan AddressJl. Bandara Kuala Namu, Ps. Enam Kuala Namu, Kec. Beringin, Kabupaten Deli Serdang, Sumatera Utara 20553, Indonesia
Malaysia Airlines Medan Contact Number/Phone Number62 61 455 3590
Email Address[email protected]
Working HoursMonday to Friday 8:30 am – 5:30 pm
Baggage Service Phone Number1 300 88 3000
Malaysia Airlines Official Websitehttps://www.malaysiaairlines.com/


For further information, you can also visit the Malaysia Airlines Head Office.

How does Malaysia Airlines Medan Office work?

The Malaysia Airlines office in Medan provides convenient customer service to passengers in the area. They manage various services, including:

  • Flight bookings
  • Baggage handling
  • Special requests
  • Check-in assistance

This office helps Malaysia Airlines to understand better and meet passenger needs, improving their overall service.

How to get to the Malaysia Airlines Medan Office?

The Malaysia Airlines office in Medan is located at:

Jl. Bandara Kuala Namu, Ps. Enam Kuala Namu, Kec. Beringin, Kabupaten Deli Serdang, Sumatera Utara 20553, Indonesia

You can use this address for directions or take a taxi from anywhere in the city. 

How do you speak to a live person at the Malaysia Airlines Medan Office?

If you’re traveling with Malaysia Airlines to or from Medan, you can easily contact their office for assistance. You can reach them via phone, email, or live chat:

Via Phone

Call 62 61 455 3590 during working hours for immediate assistance or to book or cancel your flight.

Via Email

Send your inquiries or documents to [email protected].

Operational Hours

The Malaysia Airlines Medan Office operates from Monday to Friday 8:30 am – 5:30 pm, providing reliable assistance during these times.

Services Offered by Malaysia Airlines Medan Office

Here are additional services available at the Malaysia Airlines office in Medan:

ServiceDescription
Seat selectionPassengers can receive help with seat selection at the Malaysia Airlines office in Medan. A fee may apply.
Flight Booking & Cancellation
The Malaysia Airlines office in Medan helps passengers book or cancel flights. This office is useful for last-minute bookings and cancellations from Medan.
Special mealsThe Malaysia Airlines Medan Office arranges meals for passengers with specific dietary requirements.
Lounge accessAt the Medan office, Malaysia Airlines Miles members can receive a complimentary lounge access pass.
Special AssistanceThe Malaysia Airlines Medan office provides wheelchair assistance, which should be reserved 24 hours before departure.
Flight upgradesPassengers departing from Indonesia can request flight upgrades using miles or cash at the Malaysia Airlines Medan office.
Flight statusThe staff at the Medan office can offer real-time updates on flight status.
Group bookingsPassengers traveling in groups can request price quotes. The Malaysia Airlines Medan office offers discounted fares for groups of 10 or more on the same itinerary.

The Malaysia Airlines office in Medan offers many services to help passengers with their travel needs, ensuring a smooth and comfortable journey.

How AirlineOfficeMap Can Help?

AirlineOfficeMap connects you with the Malaysia Airlines office in Medan or their customer service team. You can find contact details and directions for various airline city offices worldwide, making it easy to get assistance with booking flights, adding baggage, or reporting missing luggage.

If you’re flying with Malaysia Airlines to or from another city, visit our list of Malaysia Airlines city offices worldwide to get your questions answered by the airline in your region.

Frequently Asked Questions

Where is Malaysia Airlines’s office located in Indonesia?

The Malaysia Airlines office in Indonesia is located at Jl. Bandara Kuala Namu, Ps. Enam Kuala Namu, Kec. Beringin, Kabupaten Deli Serdang, Sumatera Utara 20553, Indonesia.

How can I contact Malaysia Airlines by phone?

You can contact Malaysia Airlines at 62 61 455 3590.

What are the working hours of the Malaysia Airlines Medan Office?

The Malaysia Airlines Medan office is open from Monday to Friday 8:30 am – 5:30 pm.

What services does the Malaysia Airlines office in Medan provide?

The Malaysia Airlines office in Medan provides booking assistance, travel information, and customer support for reservations, inquiries, and passenger concerns.

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